FAQ's

How Can I Check The Status Of My Order?

Once you place your order you will receive a confirmation to your email and once the order is shipped you will receive a tracking number that you can use on our website. You can contact us directly at info@watsongrey.com or https://ezradaniel.com/apps/tracktor/track if you need any further assistance.

How Long Does Shipping Take?

Please allow up to 1-3 business days for your order to process and to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 8-14 business days. For International orders, please allow up to 10-14 days. 

Do You Ship Internationally?

Yes! We ship world wide to United States, United Kingdom, Australia, and Canada.

How can I track my order?

After your order has been shipped out and the tracking number has been sent to your email. Simply go to our website & click https://ezradaniel.com/apps/tracktor/track the track my order page. From there you can get live updates on your order.

Can I cancel my order after I’ve already paid?

If you wish to cancel an order after payment, please contact us, and we will endeavor to assist you. However, we cannot guarantee cancellation due to orders being swiftly forwarded to the warehouse. If processing or shipping has already taken place, we are regrettably unable to cancel the order, requiring you to initiate a product return. Please view our full refund policy https://ezradaniel.com/policies/refund-policy for more details.

How can I contact you?

You can reach us in the following ways:

Email: Send us a message at info@watsongrey.com or through our https://ezradaniel.com/pages/contact , and we’ll get back to you within 24–48 hours.

Phone: +1 (956) 638-7696
Address: 7424 South Dianne Drive, Pharr, TX 78577, United States
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM CST